Perform a system test by entering your four-digit user code and pressing the number five button, which is the test button. ![]() If the error message does not clear, go to step two.Ģ- If your alarm company enabled the test function during the initial installation, you might be able to send a test signal from the keypad. There are a couple of things that can clear the error message.ġ- Enter your user code and press off. Clearing the FC or Comm Failure Message on your keypad ![]() Once the central station receives the signal, it sends a confirmation signal back to your alarm panel, and the error message will clear. To clear the comm failure message, you need to let your alarm system transmit another signal to the central station. Your alarm system may have tried to transmit a daily or weekly test signal overnight and failed. Without power, your phone service will be interrupted. One reason for a comm failure message is a temporary power outage.ĭuring a power outage, your cable or telephone modem may lose power if it does not have a battery backup. It means that your alarm system’s control panel attempted to dial out to the central station and failed.Īn FC or Comm Failure message displayed on your keypad means there is a problem with communication through the phone line. The message of FC or Comm Failure stands for communication failure. Alarm systems communicate with the central station in two ways, either through a phone line or a cellular connection.
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